Mitigating recall and warranty risks

Uncertainty around escaped defects can drive astronomical costs. Visual traceability can reduce this uncertainty.

← Back to Use cases

Today’s constraint: Quality problems become business risks

The moment a defect escapes final inspection, it stops being an assembly line concern and becomes a business risk.

Outcomes of these defects are unpredictable and heartburn-inducing, ranging from a few dollars in scrap costs to millions of dollars in recall and brand damage.

The problem is uncertainty: you have no way of knowing what happened in the past. For example, how can you know if an issue reported on one unit isn’t affecting all units produced on that line?

AI-Powered Production helps pinpoint assembly issues, fast

model of Drishti on an assembly line

The cameras at the heart of AI-Powered Production help manufacturers reduce defect-related risks and costs.

With complete video traceability, you can “rewind” individual units to validate standardized work adherence. It’s like using YouTube: Browse by date, time, line, station, etc. Or search by unit serial number.

You can also virtually inspect adjacent units to fully understand the scope of the problem. This cuts the costs you’d otherwise incur in physical teardown and inspection. It also helps you fully scope your exposure in the case of warranty claims or recalls.

Users include:

  • Quality engineers for video-based inspection of units — no teardowns or warehouse sorting
  • Field service teams to understand if assembly mistakes may be causing field issues
  • Warranty and recall teams to validate claims and quantify exposure

One Drishti customer, which makes electronics for the auto industry, recently received word from an OEM that a unit was defective and that assembly was to blame.

Using Drishti’s video traceability, our customer instantly retrieved footage of the exact unit on the line, and determined it was assembled correctly after all. This video was passed back to the customer, with great relief on both sides.

In a world without Drishti, it would have taken 6-8 weeks of intense effort to investigate and resolve the concern.

Here is what you can do with complete video traceability

Post-facto process validation
Video-based inspection
Validating warranty claims
Determining the parameters of a recall

Ready to chat?

See Drishti’s AI and video traceability technology in action.