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Apr 28, 2021 | Time to read: 2 min
Diana Fierro is a customer success manager with Drishti. She is responsible for regional operations in Mexico and is based in Jalisco.
The concept of traceability in manual assembly is pretty straightforward: When a customer calls about a product, whether it’s because of a perceived defect or a question about a part, you can find that exact unit and follow it all the way through the assembly cycle.
On most factory floors, traceability is much less straightforward. An MES shows you what the details about the line on which a product was assembled. And if you check past schedules, you can figure out who worked on that line when the unit was built — even who worked each station.
So you’re starting to cobble together traceability from the factory, but you’re still lacking a great deal of information about that unit’s progression down the line and what might have occurred during the assembly process to compromise its integrity.
In most cases, the best you can do now is ask the line associates who worked that shift what they remember. And if the unit wasn’t assembled yesterday (or even better, a few minutes ago), memory distortion is likely to impact the accuracy of recall.
Traceability: Video doesn’t forget over time
Traceability doesn’t have to rely on imperfect human memories to be accurate. And video cameras in a factory aren’t new. But here are three ways Drishti makes traceability better than anything else in the market today:
Essentially, we’ve taken the guesswork out of traceability. You no longer have to build a case from disparate sources, some more reliable than others. You can literally release your brain from having to hold onto past assembly memories and free that space for more critical work, confident that if a customer calls, you can have an answer in short order.
