THE BUSINESS PROBLEM
Like most industries, tools manufacturers are racing their competitors to bring new products to market. The faster they do so, the quicker they generate revenue and grab market share.
At this particular American tools manufacturer, the business imperative for speed runs headfirst into another business imperative: demonstrable safety and efficacy.
These two demands from the business collide to create immense pressure on the Test Engineering team. On the one hand, the company’s brand and reputation require thorough and deliberate testing; on the other hand, the company’s need for revenue and market share create pressure to move faster.
This manufacturer just deployed Drishti Trace to do both.
WHAT’S THE CURRENT METHODOLOGY?
In this testing lab, the company’s Test Engineers engage tools and accessories in high volume usage tests until they break.
Engineers carefully investigate and document the successes and failures of their testing regimen, and pass information back to the product design teams or forward to the NPI and production teams.
Sometimes, a failure is predictable and the analysis is straightforward. Other times, a failure is sudden and unexpected — and, worse, unseen until after the fact. That’s when an engineer has to spend hours or days investigating the failure to understand what happened and why.
HOW DRISHTI HELPS
Drishti Trace, as the name implies, provides video traceability in manufacturing settings. A camera is placed above every workstation to capture continuous video of the process.
Drishti Trace is much more than just a camera system. It’s a complete infrastructure for capturing and storing video; live streaming; browsing and searching video as easily as using YouTube; studying and annotating events in the video; and sharing clips, playlists and data across the organization.
Here’s how this manufacturer will use Drishti Trace to accelerate their product testing process:
- Video replay for testing failures. With video of every activity, test engineers can study the point of failure, instead of trying to recreate the event using manufacturing forensics. This will accelerate their understanding of the causes of failures.
- Less pressure to ‘see everything’. Before Drishti, the test engineers faced pressure to constantly observe activities so they can see failures when they happen. This increased their staffing costs. Video search tools, which let them browse by station, date and time, make it easy to find footage of anything they missed.
- Video annotation for reporting. Test engineers can use Drishti’s Annotate tools to add data and commentary to specific video clips. If a picture is worth 1,000 words, an annotated video is worth pages and pages of an incident report.
- Video sharing across product teams. Video sharing tools will allow for much richer information transfer back to product designers, and forward to NPI teams.
- Stored video for compliance. Legal and compliance teams may have interest in reviewing and retaining video from product testing.
- Search by smart tool “event”. With our integration with the smart tools used by testers, engineers can instantly go back in time to when a driver stopped, started, had a rapid change in heat, or quit working for a long period of time
KPIs AND SUCCESS METRICS
Drishti Trace will reduce the time it takes to investigate anomalies and complete the test engineering process.
As a result, the company expects new products to move through Test Engineering faster. This will speed new product introduction, which leads to faster time-to-revenue and a chance to grab market share from their competitors.
Read more about Drishti Trace