Inspection answers the “what.” You really need answers to “why?”

Most manufacturing professionals are familiar with the 5 Whys as a tool for problem-solving. This iterative technique is used when a problem has been identified, but the root cause is unclear — or, to put it another way, when you know “What” but you don’t know “Why.” To get to “Why,” the investigation team literally asks […]

Traceability with Drishti means indisputable proof

The concept of traceability in manual assembly is pretty straightforward: When a customer calls about a product, whether it’s because of a perceived defect or a question about a part, you can find that exact unit and follow it all the way through the assembly cycle. On most factory floors, traceability is much less straightforward. […]