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Use case: How to retain the knowledge of a nearly retired workforce

THE HIRING PARADOX  It’s estimated that replacing an employee costs you more than 30% of his or her annual salary. That’s why retention is such an important part of workforce management. But when it’s time for a portion of your workforce to retire, retention isn’t an option. That’s when you need to make the investments […]

Poor quality is expensive: Reducing quality costs in medical device manufacturing

For many manufacturers, the economics of quality is a simple cost-benefit analysis: investing in quality manufacturing is worth the associated payoff in customer satisfaction, retention, reputation and more. (For a full discussion about the costs and benefits of quality in manufacturing, you should read our whitepaper on The Butterfly Defect.) If the costs of providing […]